Ask Jeeves denies spyware claims

Following a rash of claims that Ask Jeeves is downloading and installing their toolbar without the consent of the computer user, Ask Jeeves has sent a letter to Danny Sullivan explicitly denying those charges.

The letter further denies that they are identified by Microsoft as spyware. The charges were first brought by anti-spyware advocate Ben Edelman in his article Does Jeeves Ask for Permission? Danny’s original post on the subject is here.

Susan Esparza is former managing editor at Bruce Clay Inc., and has written extensively for clients and internal publications. Along with Bruce Clay, she is co-author of the first edition of Search Engine Optimization All-in-One Desk Reference For Dummies.

See Susan's author page for links to connect on social media.