Performance Tuning the PPC Campaigns of a National Auto Services Company

With AdWords spend above $100K per month, a national ​auto services chain turned to Bruce Clay ​to maximise its pay-per-click ad performance.

Business Goals at the Outset

A Fortune 1000 company with a nationwide chain of auto service centres needed to:

• Drive more business without increasing advertising spend
• Decrease the average cost per conversion (CPC)

What We Did

Our PPC services team went to work to maximise this client’s large ad budget with a three-step approach.

1. Checked AdWords ​tracking: We first verified that tracking was set up properly​ and quality assured​ in order to accurately monitor ad click-throughs and calls.
2. Segmented campaigns: Next we evaluated and segmented campaigns into the most efficient budget groups.
3. ​Implemented ​advanced bid optimisation: ​Our PPC analysts deployed a CPA Optimiser to manage campaigns using AdWords conversion scripts. ​The phased implementation across all accounts took two weeks.

Results Were Immediate

Once we launched the CPA Optimiser on their reconfigured campaigns, the results were stunning and immediate in both categories: services and product sales.

Product Sales Category Results:​

• Clicks increased 15 percent.
• Average CPC decreased 43 percent.
• Conversions increased 26 percent.
• Overall cost per conversion decreased 41 percent.

Services Category Results:​

• Clicks increased 65 percent.
• Average CPC went down 32 percent.
• Conversions increased 55 percent.
• Overall cost per conversion decreased 28 percent.

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W​ant to talk about improving your ​PPC campaign performance? Call us today at 1300 732 734.

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