Quality Site Criteria
The following are some of our personal criteria that you MUST
follow in order to have proper "curb appeal." We strongly suggest
that you follow this quality site criteria at your site.
If you are applying for an award or a site review,
before submitting a site, print this page and
rank yourself. Fix what needs to be fixed, and come back... we'll
keep the page open!
- Backgrounds -- Gaudy is out, especially on
professional commercial sites. Colored text that is difficult to
read is out. And text over complex patterned backgrounds is
definitely out. The page must be clean, uncluttered, and very
easy to read without hurting the eyes. Black? Never. Have you
ever tried to print a page where the text is white against a
black background and get a blank sheet from your printer?
Definitely not a commercial site advantage! White, off-white,
pale, or an exceptionally light texture is okay as long as it
NEVER detracts from the text and the images have impact.
- Banners -- None at the top of your page, and
usually fewer than four on the page.
- Be Commercial -- Who you are, What you do,
What makes you unique, Why use your products or services, and How
you can help solve a pain or need MUST be there. But it is not
going to be effective on the web if all you want is their money.
Offer this information, but take a backseat to content. Include
it as links and subliminal notes. Content is king, and selling
without selling is the way to be commercial. Clarity is important
in your content and purpose.
- Browser Compliant -- We get 95% of our
traffic from Netscape and IE. The rest include spiders and text
browsers. Make sure that your page works well with all of these
browsers before submitting. We will look at your page with at
least 3 different browsers in this review.
- Content -- is KING. If you have no real
content that contributes to a visitors pain or need, then their
visit is not worth their time. Offer something they cannot get
anywhere else. If you need to, offer your opinion, but be sure
that you are right.
- Counters -- These are effective on some
sites where there would otherwise be no credibility, but in
content-rich sites, the value of the content is far more
important. Give me a great link program any day. Lose the counter
and use server logs for your statistics.
- Contact Technique -- There must be a clear
method for contacting the company by completing a form, email, US
mail (street address), and telephone/fax. If there is no street
address and phone then it is assumed that you have something to
hide. There must be a clear navigation to a contact page.
- Doorway Pages -- Avoid doorway pages (also
called splash screens). Having us wait while a logo loads so that
we can be impressed enough to click to go to your content is not
cool, and is a waste of our time.
- Excessive Animation and Flashing Text --
Flashing and twisting used to be cool, but isn't anymore. Make
sure that your gadgets have purpose, slow them down, and if it
does not add to your message, don't use them. They have gone from
fun to annoying. And they detract from your content.
- Frames -- We hate frames. We have seen some
very nice sites where the frames were well done and made sense to
the content of the page, and others where the frames were in the
way. In the event that your frames do not contribute to the site
(navigation or otherwise), this is a definite
disqualification.
- Graphics -- The content of your page is
king, but you must have "curb appeal." Like selling your house,
if it is ugly from the street, people drive by without going
inside. But if it is nice, they will enter and look around.
Within this appeal, the graphics must relate to your content, so
they must be context sensitive and appropriate. Compressing a
graphic for speed is good, but do not destroy the curb appeal of
a nice graphic just for speed. Animated email icons probably have
little contribution to your content, so they probably are more of
a distraction than an advantage. Waiting for an image to load
takes forever sometimes, and many will not wait.
- HTML -- Do not worry about how "clean" your
HTML is unless it causes your page to look funny when switching
between browsers or monitor resolutions. Using site inspection
tools is great, and you must adhere to good practice in writing
your page code, but if you don't see it, we think it is far less
important than other items in this list.
- Image -- The site must convey your corporate
image, however you define it. It must be appropriate for your
industry, clients, and appeal to your prospects.
- Java -- Do not over do it. Java can be
effective as a navigation aid (nice to know what button we just
rolled over in case we cannot read), but beyond that it had
really better have purpose. Telling me what our name is or what
browser we am using is not going to help your content.
- Links -- If they are broken (common where
you link off of your site), fix it before you submit. We run
tools on submitted sites to test their links for accuracy before
We review them, so don't disqualify yourself.
- Matching -- The general design for the site
should all match. Visitors should feel comfortable that the look
and feel is similar while transitioning page-to-page, and that
navigation is always located at the same spot on the page.
Changing the style within the site is not recommended.
- Navigation -- Do not over do it. We prefer
to have navigation be obvious. Where possible, place key
navigation within the content and tell why it should be used. We
hate to wait for ten buttons to load at the top of the screen
before we can navigate the site. Likewise, we would expect every
button to have a corresponding text link at the bottom of the
page.
- Obvious Purpose -- Make sure that top of
page text tells a visitor what they will get by staying at your
site. Don't make them leave, let them know how you are going to
relieve a pain or satisfy a need that they have.
- Plugins -- Avoid them. If you include sound
files make sure it starts "off" and has a control.
- Portals -- These are a big deal now, but
will soon be a thing of the past. Avoid making them cluttered and
difficult to use. And since portals are to be fast loading,
always cut the graphics.
- Screen Size -- 800x600 is the standard but
others are used (we run at 1024). Before going public, look at
your page at all resolutions.
- Scrolling Messages -- We want to know where
links go. We don't want the distraction of a scrolling marquee at
the bottom of the page. But we like tickers where there is a
scrolling text that actually can be clicked and a link
taken.
- Size -- Some think that this is important.
We do not. If the text is displayed right away even if the images
are still downloading, and if we can make a decision that we want
to stay to read the contents of that page without the images,
then the page can be very long. But if there are links on the
page and you have any tables, returning is tedious. We have large
pages without tables, and the return from a link is to where you
left, not the top of the page.
- Spamming -- Do not babble, ramble, or
otherwise pack your content with worthless keywords. Having your
keywords appear within your displayed text is important as a
promotion tool, but the content is still king and must not be
destroyed in the process.
- Speed -- Display the text within 5 seconds,
and then the images. We hate to wait for a page to load images
before we can see if we want to be there or not.
- Spelling -- Get it right. Sure there will be
an ocasional [sic] typo, but these can be caught by proofing your
work and with the many word processors available today. Proofing
is vital, don't allow typos where the wrong word happens to be a
word that is spelled correctly -- such as Sue for Sure (missing
r).
- Tables -- Avoid setting fixed-width tables
wider than a screen width. If we see text scroll off the right of
our screen, you lose.
- White Space -- Use margins and spacing to
avoid a cluttered look. Never-ending text looks like too much to
read, so visitors won't. Use some color that is easy to read, but
make sure it is meaningful (we use blue heading level text).
Indent text to cut down on the length (page width) of each line
to help it be easier to read.
- Under Construction -- Your site, if it is to
have current information, is ALWAYS under construction. Don't
place any under construction signs on your site. And don't claim
to offer information that is not there.
- Unique Content -- This is a touchy subject.
In general, but it needs saying, NEVER borrow content from
anybody else without prior permission. Always have unique
information, or at the least be first with your view of that
information. Bruce Clay was first in stating how to beat your competition
in search engines, and others have restated our methodology at
their sites. That happens. But do not take an entire section of
another site. That is what links are for.
- URL -- You should have your own URL to be
taken seriously as a commercial site. Having a URL with a complex
name detracts from the visitors ability to reach your site, and
makes you look "poor." Behave like a professional and demonstrate
that you have made an investment in your site other than just
having one. Personal sites, not having your own URL is just
fine.
Before submitting a site, print this page and
rank yourself. Fix what needs to be fixed, and come back... we'll
keep the page open!
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