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May 5, 2016

Google’s Report on SEO Conduct & Webspam: Ethical SEO Help for Businesses

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Your business is on the field of one of the most competitive games of all: organic search rankings. If you play by the rules, you have a chance of making your website visible to searchers and winning site visitors. If you don’t follow the rules, you have no chance of scoring those goals if there’s a referee on the field.

Search engines play the role of referee in the search engine optimization game. For business owners, this means that ethical SEO conduct can pay off. Google has a manual actions team whose job is to help keep the search results clean. They back up the algorithms (which do most of the work filtering out webspam) and review individual cases by hand. These people have the power to blow a whistle to stop misbehavior and even to bench a player who refuses to play by the rules. I like to picture them in black and white striped shirts (though I’m sure jeans and t-shirts would be closer to the truth).

While referees can be very unpopular, their words carry a lot of weight. This week Google published a report titled “How we fought webspam in 2015” chronicling what they discovered and accomplished last year. Impressively, the manual actions team sent more than 4.3 million messages to webmasters last year. That means webmasters were notified personally not only of a yellow flag being thrown, but also about what caused the penalty action.

Refereeing the game of SEO

Google referees may not be popular, but they help keep sites playing by the rules of SEO conduct.

From a searcher’s perspective, all of this refereeing is fantastic news. It means that if I search for “referee clothing,” I will actually see striped shirts and not spammy, unwanted junk. Touchdown!

From a business’s perspective, however, Google penalties can be livelihood-threatening realities. Since the introduction of the Panda Update in 2011 and the subsequent waves of algorithmic and manual action Google penalties, we’ve seen a rise in SEO services clients requiring penalty assessments and removals. This latest report from Google is important for online businesses to be aware of because it points to trends in webspam and identifies red-flag digital marketing tactics to avoid.


In BCI’s 20-year history, our digital marketing company has been a pioneering voice for ethical search engine optimization. Due to our methodology founded on SEO ethics, we’ve helped countless clients recover from manual and algorithmic penalties, and now eagerly await the next Penguin update to see additional penalty recovery resolutions. (Read a testimonial.)

To partner with a top-tier technical SEO agency and grow your website’s revenue-driving potential, fill out our request form or call us today.


Below I’ll explain more about how webmasters can deal with Google penalty situations. But first, here is the state of webspam, according to Google’s report.

Webspam-Fighting Highlights

It bears repeating that Google’s manual actions team sent more than 4.3 million messages to webmasters last year. Many “penalties” occur algorithmically and can blindside webmasters with a sudden, unexplained loss of search traffic to their sites. You’ve got to appreciate the fact that the search engine takes the time to notify this many people directly to communicate that a problem and/or penalty has occurred.

SEO Tip: You’ll find any messages sent by the manual actions team if you look in your Google Search Console account messages. So if you haven’t set up Google Search Console yet, do it now!

Hacked Sites Up by 180 Percent

Compared to the previous year, the number of sites being hacked was up by 180 percent! Google’s report identified site hacking as a top webspam trend of 2015. Here’s what being hacked means: One day, you wake up to find your nice, clean website covered with the graffiti of someone else’s spammy content. (Jump down for what to do about hacked sites.)

Thin Content Is Trending Up

Google’s manual actions team reports that “sites with thin, low quality content” are the second most commonly increasing form of webspam.

“We saw an increase in the number of sites with thin, low quality content. Such content contains little or no added value and is often scraped from other sites.”

Businesses should know that we’ve been living in the age of Google’s Panda algorithm update for several years now. What is Google Panda? Panda eats low-quality content for lunch. And Google told us earlier this year that Panda is now part of its core ranking algorithm.

Google referees SEO conduct

SEO Advice for Businesses Facing Google Penalties

A Google manual action notice is usually terrible news for business owners. A penalized site drops in the search engine rankings, losing untold revenue from website traffic that’s no longer coming from search.

If this happens, site owners may not understand how to recover. Sometimes the issues are straightforward and, after a bit of housecleaning, the site owner can submit a Reconsideration Request to Google and be restored to good standing.

However, many sites have long-standing issues or layered penalties that require more expertise. We’ve had a number of clients come to us after struggling for a year or more to fix their own sites without regaining much ground in the SERPs. (If that’s your situation, read about our SEO penalty assessment service and let’s talk.)

But can a notification by the manual actions team be GOOD NEWS? It can be if it alerts you to a problem.

If you receive a manual action message, stay calm. It might be a penalty, but it might just be a warning. When you read the notification, here’s what you’re going to want to understand ASAP:

  • What problem caused the manual action?
  • What will it mean for my site (i.e., in terms of ranking and revenue)?
  • How can I fix the problem as fast as possible?

Recognizing a Hacked Site

If your website is hacked, Google’s manual actions team may be the first to notice it. Google’s webspam fighters have gotten pretty good at identifying when a site is the victim of hacking, rather than purposely trying to spam through deceptive SEO conduct. And that’s great news for webmasters.

Juan Felipe Rincon, a lead of Google’s Webmaster Outreach team, spoke on manual actions at SMX West. He explained: “Content that wasn’t put there by the legitimate site owner and website hacks account for 45 percent of manual actions.” Forty-five percent of 4.3 million manual action notices represents a HUGE number of sites victimized by hacked content.

SEO tip: If your site has been hacked and you get the news directly from Google, be thankful. It’s a diagnosis you need to hear so you can work on curing the problem. For all webmasters, Google’s recommended preventative measures can help you protect your content and keep your site safe from hackers.

Solving for Thin Content

Sites scraping content from other sites to fill their own pages is apparently happening more and more.

This is a bad practice from an ethical perspective (because it’s stealing) and also from a business perspective. The search engines can identify where content comes from, including its original source, because they know the date and location they first discovered that content. So the reward just isn’t there for the crime of scraping! But since I’m pretty sure scrapers are not reading the Bruce Clay, Inc. Blog, I’ll end my rant. ;-)

There are plenty of other reasons, besides outright scraping, that your site might appear to have “thin, low-quality content” to a search engine. Some of the most common scenarios are:

  • Boilerplate pages by location
  • Filtered ecommerce pages (such as category pages)
  • Product pages (which often reuse manufacturer-canned descriptions)
  • “Me too” SEO posts (just repeating what others have said with no added value)

If you have received this type of Google manual action, here’s SEO advice for what you can do about thin content.

find out about SEO Penalty Assessments

The Good News about Ethical SEO Conduct

There’s light on the horizon of this whole Google penalties/manual actions world. A lot of light, actually, especially for people practicing SEO ethics.

  1. Many webmasters have cleaned up spam on their sites. There were 33 percent more sites last year that went through Google’s reconsideration process successfully, compared to the previous year.
  1. Google is getting better and better at the referee business, identifying improper SEO conduct and rewarding sites that behave right. Not only are the algorithms constantly learning and improving their spam-detecting skills, but also the people in the manual actions team are go-getters. In fact:

Google’s webspam team acted on 65 percent of the more than 400,000 spam reports that users submitted globally last year, and considered 80 percent of those to be spam.

  1. Spam doesn’t pay. A business hurts itself if it stoops to scraping or other manipulative tactics to influence the search results. The web is a much fairer playing field for ethical SEOs and site owners who focus on creating quality sites with high-value content.

A Story of SEO Redemption

Have you seen a drop in traffic to your website over the last several years? If you have been wondering why, know that if it’s due to a penalty, you’re not alone. Here’s the story of one client we helped recover from the depressed traffic of a penalty.

A niche ecommerce company named Groomsmen.com suffered Penguin penalties that all but wiped out their organic traffic from Google. Trying to recover on their own, they cleaned up their SEO conduct as best as they could and ended their paid links program. However, for two years their rankings did not improve.

On a friend’s recommendation, they came to BCI for help. We gave them a hyper-focused, three-month SEO project that combined our Penalty Assessment and Link Pruning services. During the six months following our project period end date, the site’s organic traffic from Google grew five-fold compared to the previous year, yielding a 513 percent increase in ecommerce revenue from search.


Competition is fierce among organic search results. But compromising on ethics is a sure road to disaster!

Want an experienced, ethical SEO agency to grow your website’s revenue-driving potential? Reach out using our form or call us today.


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23 responses to “Google’s Report on SEO Conduct & Webspam: Ethical SEO Help for Businesses”

  1. Md.Atiqur Rahman writes:

    Thank for post about ehical seo I would expect a post from you about organic SEO

  2. Paula Allen writes:

    Rahman: You’re welcome! If you’re looking for more, our SEO Tutorial covers A to Z about how to do organic SEO: http://www.bruceclay.com/seo/search-engine-optimization.htm

  3. Ron writes:

    Still waiting to have website approved by Google after being hacked

  4. Paula Allen writes:

    Ron: Ouch! That sounds painful. I assume you identified and fixed whatever the problem was before requesting a review, right? The length of time depends on the cause; the worst case would be hacked with spam, because Google claims it can take “up to several weeks” to process a spam review. (Here’s the Google page talking about the review process: https://developers.google.com/webmasters/hacked/docs/request_review#what-youll-do)

    We have seen it take from 1 day to a week for Google to process a review, but each situation is different. Our developer reminded me that we should remember that Google’s success is based on the quality of their results. Google is taking extra strict precautions to not steer users to a site that may be harmful to them — this is a 0-tolerance kind of situation; not like the spam that sites try to do to help SEO.

    How long has it been since you submitted your request? I hope it won’t be long for you now!

  5. Bharat writes:

    Quite interesting post about Ethical SEO.

  6. Mike chrest writes:

    Too Bad Google has not stpped up its response time to someone having fixed as issue, unless your a big brand then they respond quickly. The rest of us nobodys have to wait for ever

  7. Sunil PNR writes:

    Thanks for this informative post. I want to know more about blackhats methods. How actually blackhats works. Best practice of blackhat SEO where google dont penalize.

  8. Paula Allen writes:

    Sunil PNR: Please reread the article and save yourself (and/or your clients) a world of pain. Black hat methods can burn a domain to the ground.

  9. Russel writes:

    To get good google ranking you must make ethical SEO. Other wise site might be banned by google panda. Thanks For nice article.

  10. Harry writes:

    Worth reading this article !! The best advice to practice white hat methods and avoid Google Penalties. Thanks Paula for sharing this well informed post

  11. Paula Allen writes:

    Harry: Thanks, glad it helped!

  12. Etalon SEO writes:

    Hackers are becoming a big pain for SEO Agencies. Two weeks ago one of our clients saw a huge drop in rankings. After some research we have found sneaky redirect codes in WP header.php where it was checking for google bot and showing different page. It also was adding tonns of new pages that made the website look like a doorway. Fixed that, waiting for positions to come back.

  13. Paula Allen writes:

    Etalon SEO: That’s nasty business, and a perfect example of what Google’s report said they are running into a lot. Thanks for sharing the nitty gritty details here.

  14. Oasis writes:

    Hi, one of my site got suspended by the hosting. It was hosting’s provider billing error, I have paid but their system did not detected it and suspended my hosting. Now the site has back online but it is nowhere from Google top 10 SERP. Do I need to do some ethical SEO or just wait for my site to come back to top position? Thanks.

  15. Paula Allen writes:

    Oasis: It sounds as though Google needs to recrawl your pages to reinstate them in the index. If other sites link to yours, then Google will find your site in due course. However, you can submit your site manually and possibly speed up the process. See our instructions here: http://www.bruceclay.com/seo/submit-website.htm

  16. Aisha Gujral writes:

    I am thankful to you for such informative post. If anyone wish last long in search engines then must follow ethical rules for SEO. Because we can rank unethically but that is for sort time :)

  17. Mike writes:

    Very nice post. Based on my experience reporting unatural link building, link buying etc of a competitor to Google rarely works. I tried it for one of my clients a while ago, but google never took action…

  18. Shajee Fareedi SEO writes:

    I always suggest everyone who are up to start SEO for their business to use ethical SEO to get long term benefits! This post is really informative and shareworthy! Good Job!

  19. Hemant Kumar arya writes:

    Hey Paula,
    Thank you a big big time !!! 
    I was looking for something like this for so long. How came I have not seen this post yet?? You are in my bookmark now. Thank a million zillion trillion times!!
    Thanks for the valuable input about Google’s report on seo & webspam. I will follow these tips.
    Your expertise will help me tremendously.
    Thank You.. :-)

  20. Subhasish K writes:

    Hey, Paula Allen

    Thank you for detailed information on Google web spam. Very informative post. You are right, ethical SEO practice is the best way. Thin content, clocking, link building in unnatural way really harmful for any business. I am really happy to read this post.

  21. Paula Allen writes:

    Subhasish: You bring up cloaking, which is another red flag issue. We have a free SEO Cloaking Checker tool if you want to try it out: http://www.bruceclay.com/blog/free-seo-cloaking-checker-tool/.
    Thanks for reading and commenting!

  22. Mikhail Khorev writes:

    I worked with websites that had manual penalties but ranked on the first page anyway. This is the message they had on the dashboard “… Therefore, when determining your site’s ranking, we will demote links to your site as a factor in our calculations. This manual spam action has been applied to your domain.” I didn’t submit reconsolidation request and websites still rank on the first page after 6 months!

  23. Garima writes:

    Nice article .I found the above information too valuable.. through this my full attention goes to algorihm google follows .i feel how clean and positive my website will be ,it will score better .presently i m working as sr seo for https://www.epaisa.com



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